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What is Keystroke Logging?

Keylogging is a method by which fraudsters record your actual keystrokes and mouse clicks.

How does it work?

Keyloggers are “Trojan” software programs that target your computer’s operating system (Windows, Mac OS, etc.) and are “installed” via a virus. These can be particularly dangerous because the fraudster can capture your user ID and password, account number, Social Security Number - and anything else you have typed. If you are like most other users and have the same ID and PIN/Password for many different online accounts, you’ve essentially granted the fraudster access to any company with whom you conduct business. After all, they’ve got your login credentials so they appear to be a valid user.

What can consumers do to protect themselves?

Here are some ways you can prevent yourself from being a victim of keystroke logging:

  • Use Anti-Virus Software. This is the single most important thing you can do to protect your computer from viruses. There are many on the market today – some cost money while others are free. If you opt to use a free version, make sure it is being offered by a reputable company and do research on the company and its product before installing.
  • Keep your Operating System up-to-date with the latest security patches.
  • Practice safe surfing! Do not download files, install software, or open email attachments from unverified or unknown sources.