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Please take a look at our FAQs.

View the .pdf
Rev. 01/2014

WHAT DOES StellarOne Bank
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
n Social Security number and income
n account balances and payment history
n credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons StellarOne Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does StellarOne Bank share?
Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes -
to offer our products and services to you
For joint marketing with other financial companies
For our affiliates' everyday business purposes -
information about your transactions and experiences
We don't share
For our affiliates' everyday business purposes?
information about your creditworthiness
We don't share
For nonaffiliates to market to you
We don't share
Call 888.785.5271 or go to

Who we are
Who is providing this notice?
This notice is being provided by StellarOne Bank, an affiliate of Union First Market Bankshares Corporation. Other Union First Market Bankshares affiliates include a securities investment company, Union Investment Services, Inc., an insurance company, Union Insurance Group, LLC, a member bank, Union First Market Bank, and two mortgage companies, Union Mortgage Company, L.L.C and Johnson Mortgage Company, L.L.C.
What we do
How does StellarOne Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does StellarOne Bank
collect my personal information?
We collect your personal information, for example, when you
n open an account or provide account information
n apply for a loan or show your government issued ID
n make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
n sharing for affiliates' everyday business purposes' information about your creditworthiness
n affiliates from using your information to market to you
n sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Companies related by common ownership or control. They can be financial and nonfinancial companies.
n Our affiliates include financial companies such as our mortgage companies, our securities investment company, and our insurance company, and our member bank.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
n StellarOne Bank does not share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
n Our joint marketing partners include financial companies that provide credit cards services, investment services, or other financial products or services.