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Document Imaging Clerk
Job Summary: Responsible for scanning and indexing various loan documents, including importing scanned documents into imaging system.
Essential Functions- Operations: Prep loan files to be imaged and indexed into imaging system. Loan files for Consumer, Commercial and Real Estate. Monitor shared e-mail box for import requests from scanned loan documents. Scan and index various trailing loan documents and various loan maintenance documents. Box paper documents and mark appropriately for future shred dates. Provide assistance to bank wide personnel with questions pertaining to the location of various imaged loan documents. Provide assistance to bank wide personnel with use of bank imaging system. Provide assistance with special imaging projects. Complete all required bank training classes as assigned within designated time requirements. Performs all other duties that may be assigned.
Customer Relations: Works collaboratively with loan internal and external customers to provide service excellence while practicing the StellarOne core values.
Education, Skills and Experience Required/Desired: Required – Excellent organizational, telephone etiquette, customer service and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple deadlines. Good communication skills, both verbal and written. Ability to work accurately with detailed information. Proficiency with working knowledge scanners. Ability to work independently with a minimum of supervision. Ability to use good judgment and apply established policies and procedures.
Preferred – Minimum of two years previous banking experiences in loan support functions.
Physical Demands: The physical demands here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. The associate is regularly required to stand, walk, bend, stoop and reach and is frequently required to use hand to finger association to handle or feel objects.
Work Environment: The work characteristics described here are representative of those an associate encounters while performing the essential functions of this job. The work environment is a typical office setting and does not have any extreme conditions.
